Audi on demand locations handover process

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Our handovers are contactless

In line with current Government guidelines, please remember to bring with you appropriate face coverings when picking up and returning the vehicle.

For the wellbeing of our customers and staff, we’ve made the following changes to how we hand over your vehicle:

Step 1

Staff will wear protective gloves, which will be changed regularly, and hand sanitisers and gloves are also available for all visitors

Step 2

Your vehicle will be sanitised before handing over to you and this will be indicated on your documents or the vehicle itself

Step 3

Documentation and keys will be left inside the vehicle

Step 4

Following any vehicle inspection, any reported damage will be photographed

Step 5

You will be required to sign the rental agreement on either an electronic signature pad or a printed version. Disposable gloves will be available for use or alternatively you may use your own pen

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